Transaction Management Application Design

FingoPay is an internal application developed by our software house to streamline and enhance the efficiency of our international financial transactions.

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Industry:

Finance

Product:

Mobile App

Market:

Poland

Mobile application was designed specifically for our internal teams. Application integrates seamlessly with our existing financial systems to offer a reliable, secure, and user-friendly platform for managing cross-border payments.

The goal of the application was to optimize the payment process with an efficient, user-friendly interface, enhance security through robust access controls, and improve overall user experience with intuitive navigation and real-time tracking. By focusing on these objectives, application will facilitate seamless financial transactions and effective internal collaboration.

Research

Conducting stakeholder interviews to define project goals and requirements.
Performing user research through surveys and interviews to gather insights into user needs and behaviors.
Analyzing existing payment processes and identifying areas for improvement.

User Experience (UX) and User Interface (UI) Design

Developing a design brief that outlines the project vision, goals, and key design principles.
Creating wireframes for core user flows and screens, focusing on layout and functionality.
Defining content hierarchy and navigation to ensure a logical and intuitive user experience.
Designing a visually engaging and cohesive design that reflects the brand identity.
Developing interactive mobile prototypes to test and validate user interactions.
Analyzing test results and making design adjustments based on user feedback and observations.
Providing design specifications and assets to the development team, including detailed annotations and guidelines.

Problem

Overwhelming transaction history.
Lack of integration with existing systems.
Security concerns.
Complex payment initiation process.
Lack of real-time payment tracking.

Solution

A real-time tracking dashboard is provided that instantly updates payment statuses.
The payment process has been simplified with a streamlined form that combines all the necessary fields into a single, easy-to-use interface.
Built-in advanced security features such as multi-factor authentication, encrypted data transfer, and role-based access control.
An organized transaction history page with search capabilities, filters, and sorting has been designed.