Flight Booking App Design

Industry:

Travel

Product:

Mobile app

Market:

Europe

The design of the travel application was to create a user-friendly application to effectively manage all aspects of flight travel.The mobile app provided a comprehensive solution for booking flights, managing boarding passes, tracking flight statuses and accessing travel-related information.

Research and User Experience (UX) Design

Analyzing existing travel applications to identify best practices and gaps.
Creating personas representing different traveler segments (e.g., business travelers, frequent flyers, occasional travelers)
Defining types of content and their organization to facilitate easy access to flight information, booking details, and updates.
Designing wireframes for core screens, including the booking interface, boarding pass display, flight status updates, and user profile management.

User Interface (UI) Design

Reviewing current UI design trends in travel and related industries to incorporate modern, appealing design elements.
Designing a visually cohesive and engaging layouts that enhances the user experience.
Ensuring that the app provides a consistent experience across various devices and screen sizes.

Problem

Complex booking processes and unclear pricing.
Inconsistent or outdated flight information.
High staff workload.
Managing multiple boarding passes.
Difficulties in navigating complex airline policies.

Solution

Simplified booking process with an intuitive, step-by-step interface and transparent pricing with no hidden fees.
Intuitive user interface with a focus on simplicity and clarity.
Real-time updates and notifications for flight status, gate changes, and delays to ensure users have the latest information.
Clear and concise information on airline policies with easy-to-access options for making changes or handling issues.